Return and Refund Policy
Thank you for shopping with WomenChicPlus.shop. We want you to feel confident and satisfied with every purchase. If you are not completely happy with your order, please review the policy below.
30-Day Return Policy
You have 30 calendar days from the date your order is delivered to request a return of an eligible item.
To qualify for a return:
The item must be unused, unworn, unwashed, undamaged, and in the same condition in which it was received.
The item must be returned in its original packaging with all tags, labels, protective materials, accessories, and included components attached or enclosed.
The item must show no signs of wear, use, alteration, stains, perfume, makeup, deodorant, scratches, or damage caused after delivery.
You must provide valid proof of purchase or your order number.
Items returned without prior approval may not be accepted.
Non-Returnable Items
For hygiene, health, safety, or product-condition reasons, certain women’s accessories may not be eligible for return or exchange.
Non-returnable items may include:
Earrings and pierced jewelry.
Hair accessories that have been worn or removed from sealed hygiene packaging.
Cosmetic tools, beauty accessories, or personal-care items that have been opened or used.
Underwear, intimate accessories, or hygiene-sensitive products.
Personalized or customized products.
Gift cards.
Clearance or final-sale items when clearly marked as non-returnable.
Products damaged through misuse, improper care, alteration, or normal wear and tear.
These restrictions do not affect your rights if an item arrives damaged, defective, or incorrect.
How to Initiate a Return
Before sending any product back, contact us at:
Email: womenchicplus.support@gmail.com
Phone: +1 646-814-6251
Please provide:
Your full name.
Your order number.
The name of the item you wish to return.
The reason for the return.
Clear photographs of the item, packaging, and shipping label when requested.
Our customer-service team will review your request and provide return instructions if the item is eligible.
Please do not send your return to our business address without receiving return authorization and instructions first. Unauthorized returns may be refused or delayed.
Return Shipping
Customers are responsible for return-shipping costs unless the return is caused by:
A damaged product.
A defective product.
An incorrect item sent by WomenChicPlus.shop.
Another confirmed error on our part.
Original shipping fees, express-delivery charges, customs duties, import taxes, and other third-party fees are generally non-refundable unless required by applicable law or the return resulted from our error.
We strongly recommend using a trackable shipping service and retaining your shipping receipt.
WomenChicPlus.shop is not responsible for returned packages that are lost, damaged, delayed, or delivered to the wrong address by the return carrier.
Customers are responsible for ensuring that returned items are securely packaged.
Return Inspection
Once your returned item is received, we will inspect it to confirm that it meets the return requirements.
We will notify you by email whether your return has been approved, partially approved, or rejected.
A return may be rejected if the item:
Has been worn, used, washed, or altered.
Shows signs of damage, stains, odors, makeup, perfume, or misuse.
Is missing packaging, tags, accessories, or components.
Is returned after the return period.
Is listed as non-returnable.
Does not match the product originally purchased.
Refund Processing
If your return is approved, the eligible refund amount will be issued to your original payment method.
Please allow several business days for the refund to appear in your account after it has been processed.
The time required for a refund to appear depends on your bank, card issuer, or payment provider.
WomenChicPlus.shop does not control payment-provider processing times.
If you have not received an approved refund after a reasonable period, please contact your bank or payment provider before contacting us.
Exchanges
If you would like to exchange an eligible item for another size, color, style, or product, please contact us before returning it.
Exchange availability depends on current inventory and cannot be guaranteed.
In many cases, you may be asked to return the original item for a refund and place a new order for the replacement product.
Exchanges and returns are processed separately.
Customers may be responsible for the cost of returning the original item and shipping the replacement unless the exchange is required because of an error on our part.
Damaged, Defective, or Incorrect Items
Please inspect your order as soon as it is delivered.
If you receive an item that is damaged, defective, or different from what you ordered, contact us as soon as possible at:
Email: womenchicplus.support@gmail.com
Phone: +1 646-814-6251
Please provide:
Your order number.
A clear explanation of the issue.
Clear photographs or videos showing the product, packaging, shipping label, and damage or defect.
Do not discard the item or its packaging until your claim has been reviewed.
Once the issue is verified, we may offer an appropriate solution, such as:
A replacement.
A partial refund.
A full refund.
Another reasonable resolution depending on the circumstances.
Minor differences in color, texture, shape, measurements, or appearance caused by screen settings, lighting, photography, or normal manufacturing variation may not be considered defects.
Missing Items
If an item is missing from your package, contact us promptly and provide:
Your order number.
The name of the missing item.
Photographs of the package, shipping label, packaging materials, and all items received.
We will review the available shipment and packing information and provide an appropriate solution if the claim is confirmed.
Order Cancellations
Requests to cancel an order must be submitted within 1 hour of placing the order.
Cancellation requests are not guaranteed.
Once an order has entered processing, been packed, transferred to a shipping carrier, or shipped, it may no longer be cancelled.
If cancellation is no longer possible, you may request a return after delivery, provided the item qualifies under this Return and Refund Policy.
Refused and Unclaimed Packages
Packages that are refused, unclaimed, or returned because of an incorrect or incomplete address may be subject to:
Return-shipping charges.
Original shipping fees.
Customs or handling charges.
Additional reshipping costs.
Any eligible refund may be reduced by costs incurred as a result of the refused, unclaimed, or undeliverable shipment, where permitted by law.
Consumer Rights
Nothing in this Return and Refund Policy limits any consumer rights or legal protections that cannot be excluded under applicable law.
Where local law provides stronger return, refund, cancellation, or warranty rights, those mandatory rights will apply.
Contact Information
For questions or concerns about this Return and Refund Policy, please contact us at:
Email: womenchicplus.support@gmail.com
Phone: +1 646-814-6251
Business address: 30 N Gould St Ste R, Sheridan, WY, 82801, UNITED STATES
Our customer-service team is ready to assist you.
Policy Updates
WomenChicPlus.shop reserves the right to update, revise, or modify this Return and Refund Policy at any time to reflect changes to our products, procedures, business practices, or legal obligations.
Any changes will become effective when the updated policy is published on our website.
Thank you for choosing WomenChicPlus.shop.
We appreciate your trust and are committed to providing stylish women’s accessories and reliable customer service.